echo park

higher customer reviews • record-setting foot traffic

An audit of Echo Park’s online car purchasing process revealed a challenge– and a big opportunity. The challenge? Once someone purchased a car from Echo Park, the brand experience essentially disappeared. The opportunity? Turn the post-purchase experience into a celebration. Using their state-of-the-art Austin delivery center as a launch location, Echo Park delivered an exciting personalized moment of celebration with the delivery of each car. And Speak no Evil was there to capture, share, and amplify the joy.

• Instagram

• Facebook

• UGC content initiative